Open positions
Development
We're the brains behind Movavi's web services, handling front-end development, user interface design, and product testing. All in the interests of creating exceptional products.
Our tech stack includes C++, Qt, CMake, Git, Jenkins, Testrail, Python, Behave, Squish, PHP, JS, Go, React, Vue, Objective-C, Swift, Java, and Kotlin.
Our tech stack includes C++, Qt, CMake, Git, Jenkins, Testrail, Python, Behave, Squish, PHP, JS, Go, React, Vue, Objective-C, Swift, Java, and Kotlin.
Senior QA Mobile
We are seeking an experienced tester with automation skills to join our mobile development team.
What you'll get to do:
– Conduct functional, integration, and regression testing of mobile applications
– Participate in all stages of development, from requirements discussion to successful release
– Manage defect resolution: create bug reports, prioritize tasks
– Test requirements, write test cases, compile test documentation
– Analyze logs to locate defects, work with log collection systems
– Develop and maintain basic automation scripts
– Collaborate closely with your team: developers, product managers, designers
– Identify, implement, and share new tools and approaches in Mobile QA
Required skills:
– 2+ years of experience in testing mobile applications
– Knowledge of mobile device specifics
– Experience with packet sniffers (Charles, Fiddler)
– Understanding of client-server architecture
– Experience in API testing (Postman, Swagger)
– Experience working with TMS (Test IT and equivalents)
– Knowledge of test design techniques and testing methodologies
– Experience with version control systems (Git)
– Experience writing automated tests in Swift
– Skills in XCTest automation testing
– Experience with CI systems (GitLab/Jenkins)
Required work experience: 3–6 years
What you'll get to do:
– Conduct functional, integration, and regression testing of mobile applications
– Participate in all stages of development, from requirements discussion to successful release
– Manage defect resolution: create bug reports, prioritize tasks
– Test requirements, write test cases, compile test documentation
– Analyze logs to locate defects, work with log collection systems
– Develop and maintain basic automation scripts
– Collaborate closely with your team: developers, product managers, designers
– Identify, implement, and share new tools and approaches in Mobile QA
Required skills:
– 2+ years of experience in testing mobile applications
– Knowledge of mobile device specifics
– Experience with packet sniffers (Charles, Fiddler)
– Understanding of client-server architecture
– Experience in API testing (Postman, Swagger)
– Experience working with TMS (Test IT and equivalents)
– Knowledge of test design techniques and testing methodologies
– Experience with version control systems (Git)
– Experience writing automated tests in Swift
– Skills in XCTest automation testing
– Experience with CI systems (GitLab/Jenkins)
Required work experience: 3–6 years
Remote
Senior QA Desktop
We are seeking an experienced QA desktop tester to join our team.
What you'll get to do:
– Conduct functional, integration, and regression testing of desktop applications
– Participate in all stages of development, from requirements discussion to successful release
– Manage defect resolution: create bug reports, prioritize tasks
– Test requirements, write test cases, compile test documentation
– Analyze logs to locate defects, work with log collection systems
– Develop and maintain basic automation scripts
– Collaborate closely with your team: developers, product managers, designers
– Identify, implement, and share new tools and approaches in Desktop QA
Required skills:
– 2+ years of experience in testing desktop applications
– Understanding of the specifics of Windows, macOS, and Linux operating systems
– Proficiency with command-line interfaces
– Experience with packet sniffers (Charles, Fiddler)
– Understanding of client-server architecture
– Experience with virtual machines
– Experience working with TMS (Test IT and equivalents)
– Knowledge of test design techniques and testing methodologies
– Experience with version control systems (Git)
– Experience writing automated tests in Python
– Skilled in test automation with Squish
– Experience with CI systems (GitLab/Jenkins)
Required work experience: 3–6 years
What you'll get to do:
– Conduct functional, integration, and regression testing of desktop applications
– Participate in all stages of development, from requirements discussion to successful release
– Manage defect resolution: create bug reports, prioritize tasks
– Test requirements, write test cases, compile test documentation
– Analyze logs to locate defects, work with log collection systems
– Develop and maintain basic automation scripts
– Collaborate closely with your team: developers, product managers, designers
– Identify, implement, and share new tools and approaches in Desktop QA
Required skills:
– 2+ years of experience in testing desktop applications
– Understanding of the specifics of Windows, macOS, and Linux operating systems
– Proficiency with command-line interfaces
– Experience with packet sniffers (Charles, Fiddler)
– Understanding of client-server architecture
– Experience with virtual machines
– Experience working with TMS (Test IT and equivalents)
– Knowledge of test design techniques and testing methodologies
– Experience with version control systems (Git)
– Experience writing automated tests in Python
– Skilled in test automation with Squish
– Experience with CI systems (GitLab/Jenkins)
Required work experience: 3–6 years
Remote
Marketing
Marketing at Movavi drives product sales and business growth. We handle global advertising channels, seek new growth opportunities, optimize conversions, and create compelling communications for our products across various platforms. We're always exploring, innovating, and analyzing data to fuel our strategies.
Affiliate Marketing Lead
Movavi is a global software company, specializing in the development of user-friendly photo- and video-editing software. Our portfolio boasts over 20 products, from desktop programs to mobile apps and browser-based solutions, and we serve users in over 200 countries. Our main revenue streams come from the US, Europe, South Korea, and Latin America. Operating primarily remotely, Movavi’s team brings together talented individuals from diverse locations.
We are looking for an Affiliate Marketing Lead. You will lead and manage a small team of affiliate managers to ensure the growth and development of Movavi's affiliate program and affiliate sales.
What you'll get to do:
– Develop and execute an affiliate marketing strategy, forecast and grow sales
– Acquire new partners, negotiate terms, review contracts with our legal department, oversee partner integration and onboarding, and offer setup
– Monitor and analyze affiliate traffic and performance data to identify opportunities for improving KPIs and maximizing affiliate sales and profitability
– Ensure that the quality of affiliate traffic adheres to company standards
– Provide timely support for billing and invoicing
– Offer technical support for the affiliate program
– Maintain close contact with other departments and track deadlines
– Conduct competitive analyses and stay up-to-date on relevant industry developments
– Provide regular comprehensive affiliate performance reports and presentations to senior management, offering insights and recommendations
Required skills:
– Extensive experience in online marketing, business development, and effective management techniques
– A minimum of 5 years of hands-on experience in affiliate marketing in software or related industries
– Comprehensive knowledge of global affiliate markets
– A strategic mindset able to develop and execute affiliate marketing strategies that align with company goals
– Proficiency in analyzing affiliate performance data to enable data-driven decision-making and campaign optimization
– Understanding of different affiliate marketing models and their relative advantages, with the ability to deploy them strategically
– A deep understanding of tracking technology, including tracking software, pixel tracking, and other tools
– Proficiency in identifying and addressing affiliate fraud
– Strong communication skills, a positive attitude, and a strong desire to achieve goals
– Fluent in both English and Russian
What we offer:
– Competitive and attractive compensation package
– Generous time off, including annual leave and paid sick leave
– Team of professionals ready to share knowledge, mentoring
– Flexible work schedule
– Friendly working atmosphere
Required work experience: 3+ years
We are looking for an Affiliate Marketing Lead. You will lead and manage a small team of affiliate managers to ensure the growth and development of Movavi's affiliate program and affiliate sales.
What you'll get to do:
– Develop and execute an affiliate marketing strategy, forecast and grow sales
– Acquire new partners, negotiate terms, review contracts with our legal department, oversee partner integration and onboarding, and offer setup
– Monitor and analyze affiliate traffic and performance data to identify opportunities for improving KPIs and maximizing affiliate sales and profitability
– Ensure that the quality of affiliate traffic adheres to company standards
– Provide timely support for billing and invoicing
– Offer technical support for the affiliate program
– Maintain close contact with other departments and track deadlines
– Conduct competitive analyses and stay up-to-date on relevant industry developments
– Provide regular comprehensive affiliate performance reports and presentations to senior management, offering insights and recommendations
Required skills:
– Extensive experience in online marketing, business development, and effective management techniques
– A minimum of 5 years of hands-on experience in affiliate marketing in software or related industries
– Comprehensive knowledge of global affiliate markets
– A strategic mindset able to develop and execute affiliate marketing strategies that align with company goals
– Proficiency in analyzing affiliate performance data to enable data-driven decision-making and campaign optimization
– Understanding of different affiliate marketing models and their relative advantages, with the ability to deploy them strategically
– A deep understanding of tracking technology, including tracking software, pixel tracking, and other tools
– Proficiency in identifying and addressing affiliate fraud
– Strong communication skills, a positive attitude, and a strong desire to achieve goals
– Fluent in both English and Russian
What we offer:
– Competitive and attractive compensation package
– Generous time off, including annual leave and paid sick leave
– Team of professionals ready to share knowledge, mentoring
– Flexible work schedule
– Friendly working atmosphere
Required work experience: 3+ years
Remote
Senior CRM Marketing Manager
Movavi is a global software company, specializing in the development of user-friendly photo- and video-editing software. Our portfolio boasts over 20 products, from desktop programs to mobile apps and browser-based solutions, reaching users in over 200 countries worldwide. Our main revenue streams come from the US, Europe, South Korea, and Latin America. Operating primarily remotely, Movavi’s team brings together talented individuals from diverse locations, from Kazakhstan to Thailand.
We are actively developing CRM marketing processes: we have implemented a modern CDP system, built an email and pop-up mailing system, and are integrating new direct communication channels.
Our approach to CRM communications is based on the power of words and attention to numbers. We want to engage and inspire our customers, and we use A/B testing to test all our ideas. Read this article to better understand our approach: https://maestra.io/blog/cases/movavi/.
The team consists of a leader (formerly a leader of the Mindbox consulting practice), three line specialists, a designer, and a copywriter.
To strengthen the team, we are looking for a strong CRM Marketing Manager who can support and develop a large system of automatic direct communications (primarily email). The main KPI is to increase revenue through growth in conversions to new purchases and cross-sales. The main challenge is to maintain a high level of communication quality for dozens of products and seven language locales, think through complex multi-step scenarios, and control the frequency of communication.
You can work from anywhere in the world. The contract is suitable for obtaining a digital nomad visa.
What you'll get to do:
– Conduct analysis and segmentation of the customer base in the CDP
– Conduct an audit of the automatic mailing system, develop improvement strategies, evaluate the effects, prioritize launches
– Work with ideas from the product team, brand marketing, partners, and other related teams
– Set tasks for designers and editors and control the implementation
– Launch mailings and A/B tests
– Generate reports on results and give presentations to management and colleagues
Required skills:
– Experience in launching engaging mechanics with proven revenue growth for working with a complex product in the international market
– Experience in conducting A/B tests
– Experience working with CDP systems, Google Analytics, and other analytics systems
Required work experience: 3–6 years
We are actively developing CRM marketing processes: we have implemented a modern CDP system, built an email and pop-up mailing system, and are integrating new direct communication channels.
Our approach to CRM communications is based on the power of words and attention to numbers. We want to engage and inspire our customers, and we use A/B testing to test all our ideas. Read this article to better understand our approach: https://maestra.io/blog/cases/movavi/.
The team consists of a leader (formerly a leader of the Mindbox consulting practice), three line specialists, a designer, and a copywriter.
To strengthen the team, we are looking for a strong CRM Marketing Manager who can support and develop a large system of automatic direct communications (primarily email). The main KPI is to increase revenue through growth in conversions to new purchases and cross-sales. The main challenge is to maintain a high level of communication quality for dozens of products and seven language locales, think through complex multi-step scenarios, and control the frequency of communication.
You can work from anywhere in the world. The contract is suitable for obtaining a digital nomad visa.
What you'll get to do:
– Conduct analysis and segmentation of the customer base in the CDP
– Conduct an audit of the automatic mailing system, develop improvement strategies, evaluate the effects, prioritize launches
– Work with ideas from the product team, brand marketing, partners, and other related teams
– Set tasks for designers and editors and control the implementation
– Launch mailings and A/B tests
– Generate reports on results and give presentations to management and colleagues
Required skills:
– Experience in launching engaging mechanics with proven revenue growth for working with a complex product in the international market
– Experience in conducting A/B tests
– Experience working with CDP systems, Google Analytics, and other analytics systems
Required work experience: 3–6 years
Remote
Business Analyst
Movavi is a global software company, specializing in the development of user-friendly photo- and video-editing software. Our portfolio boasts over 20 products, from desktop programs to mobile apps and browser-based solutions, reaching users in over 200 countries worldwide. Our main revenue streams come from the US, Europe, South Korea, and Latin America.
We’re seeking a specialist with extensive experience in analyzing business indicators and metrics as well as experience in presenting findings to management.
The business analyst’s main goal is to analyze the company's sales daily, identify growth points and the reasons for changes in revenue, and forecast key business indicators.
What you'll get to do:
– Analyze marketing and business indicators
– Track business indicators, create and improve metrics for monitoring the health of marketing directions and processes
– Write scripts to automate reports
– Participate in the development and support of dashboards, writing documentation, and presenting results
– Support and improve monitoring and alerting systems to respond quickly to changes in metrics and processes
– Develop directions using a data-driven approach, form and test hypotheses using data, conduct tactical analyses
– Interact with product, analytics, and development teams
– Analyze the impact of incidents on data and business indicators
– Proactively manage reporting for lead generation channels, with a focus on SEO and PPC
Required skills:
– Experience in marketing and web analytics, strong analytical skills, proficiency in Google Analytics and other systems
– Experience in developing regular management reports and presentations of business results
– At least two years’ experience as a Business or Data Analyst
– Solid knowledge of Python
– Strong knowledge of statistics and data analysis
– Knowledge of SQL, experience with databases
– Ability to interpret and visualize data
Required work experience: 1–3 years
We’re seeking a specialist with extensive experience in analyzing business indicators and metrics as well as experience in presenting findings to management.
The business analyst’s main goal is to analyze the company's sales daily, identify growth points and the reasons for changes in revenue, and forecast key business indicators.
What you'll get to do:
– Analyze marketing and business indicators
– Track business indicators, create and improve metrics for monitoring the health of marketing directions and processes
– Write scripts to automate reports
– Participate in the development and support of dashboards, writing documentation, and presenting results
– Support and improve monitoring and alerting systems to respond quickly to changes in metrics and processes
– Develop directions using a data-driven approach, form and test hypotheses using data, conduct tactical analyses
– Interact with product, analytics, and development teams
– Analyze the impact of incidents on data and business indicators
– Proactively manage reporting for lead generation channels, with a focus on SEO and PPC
Required skills:
– Experience in marketing and web analytics, strong analytical skills, proficiency in Google Analytics and other systems
– Experience in developing regular management reports and presentations of business results
– At least two years’ experience as a Business or Data Analyst
– Solid knowledge of Python
– Strong knowledge of statistics and data analysis
– Knowledge of SQL, experience with databases
– Ability to interpret and visualize data
Required work experience: 1–3 years
Remote
Senior PPC Data Analyst
We’re looking for a sharp Data Analyst to strengthen our contextual and media advertising analytics.
As our Data Analyst, you need to quickly get to grips with the specifics of different advertising systems so you can carry out independent research in the future. If you enjoy working with large volumes of data, streamlining and automating tasks, researching and coming up with different data solutions, consider joining us.
The analyst’s main goal is to take paid traffic channel analytics to a new level by working with large volumes of data, automating routine analytics, developing a forecasting model, analyzing the reaction of optimizers to changes in input parameters, and generating and testing a multitude of hypotheses.
What you'll get to do:
– Create an automatic notification system for paid promotion channels (in multiple countries using multiple advertising systems):
– Create models for calculating the number of conversions and other indicators
– Work with advertising statistics: process, analyze, and collect data in a convenient and understandable form (reports, tables, diagrams, dashboards)
– Automate routine work with data in the department
– Conduct research activities: test hypotheses, find dependencies and correlations
Required skills:
– 3+ years of experience as a Data Analyst
– Proficiency in Python and SQL
– Experience with data warehousing
– Experience with BI and ETL systems
– Experience with data prediction
– Strong analytical skills, systematic and critical thinking
– Data visualization skills
– Experience with ad APIs (optional but would be a plus)
Required work experience: 3–6 years
As our Data Analyst, you need to quickly get to grips with the specifics of different advertising systems so you can carry out independent research in the future. If you enjoy working with large volumes of data, streamlining and automating tasks, researching and coming up with different data solutions, consider joining us.
The analyst’s main goal is to take paid traffic channel analytics to a new level by working with large volumes of data, automating routine analytics, developing a forecasting model, analyzing the reaction of optimizers to changes in input parameters, and generating and testing a multitude of hypotheses.
What you'll get to do:
– Create an automatic notification system for paid promotion channels (in multiple countries using multiple advertising systems):
- Set up notifications of significant key indicator deviations in different advertising segments
- Conduct an automatic analysis of the causes of deviations
– Create models for calculating the number of conversions and other indicators
– Work with advertising statistics: process, analyze, and collect data in a convenient and understandable form (reports, tables, diagrams, dashboards)
– Automate routine work with data in the department
– Conduct research activities: test hypotheses, find dependencies and correlations
Required skills:
– 3+ years of experience as a Data Analyst
– Proficiency in Python and SQL
– Experience with data warehousing
– Experience with BI and ETL systems
– Experience with data prediction
– Strong analytical skills, systematic and critical thinking
– Data visualization skills
– Experience with ad APIs (optional but would be a plus)
Required work experience: 3–6 years
Remote
Ad Operations Specialist
If you're looking to immerse yourself in the world of contextual advertising, this is the perfect opportunity for you. Prior experience is not required: we'll provide comprehensive training from scratch. You’ll receive hands-on training from a mentor, covering the fundamentals of working with ad systems and other tools, as well as gaining an understanding of metrics. Our company fosters an environment where you can unleash your potential and grow your expertise in contextual advertising.
The primary goal of our department is to drive growth in ad campaign profitability. We’re constantly brainstorming ways to improve results. This involves expanding successful campaigns and refining those that underperform. At first glance, our work may seem challenging, but it’s actually incredibly engaging!
What you'll get to do:
– Gather and process statistics and reports
– Manage ad creatives: update texts and links
– Complete data transfer forms for ad systems
– Export data from ad systems for backup purposes
– Perform other tasks as instructed by specialists
Required skills:
– Ability to engage in routine tasks
– Ability to handle large volumes of data
– Strong concentration skills, attention to detail, and accuracy
– Proficiency in Excel: working with formulas, filters, pivot tables, etc.
– Intermediate or Upper-Intermediate level of English proficiency
– Responsibility for the results
What we offer:
– The opportunity to be part of a successful end-to-end software development company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
To apply, add the phrase "I want to work in PPC because..." to your cover letter, and we’ll send you a test assignment.
Required work experience: not required
The primary goal of our department is to drive growth in ad campaign profitability. We’re constantly brainstorming ways to improve results. This involves expanding successful campaigns and refining those that underperform. At first glance, our work may seem challenging, but it’s actually incredibly engaging!
What you'll get to do:
– Gather and process statistics and reports
– Manage ad creatives: update texts and links
– Complete data transfer forms for ad systems
– Export data from ad systems for backup purposes
– Perform other tasks as instructed by specialists
Required skills:
– Ability to engage in routine tasks
– Ability to handle large volumes of data
– Strong concentration skills, attention to detail, and accuracy
– Proficiency in Excel: working with formulas, filters, pivot tables, etc.
– Intermediate or Upper-Intermediate level of English proficiency
– Responsibility for the results
What we offer:
– The opportunity to be part of a successful end-to-end software development company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
To apply, add the phrase "I want to work in PPC because..." to your cover letter, and we’ll send you a test assignment.
Required work experience: not required
Remote
Senior PPC Specialist
Movavi is a global software company, specializing in the development of user-friendly photo- and video-editing software. Our portfolio boasts over 20 products, from desktop programs to mobile apps and browser-based solutions, reaching users in over 200 countries worldwide. Our main revenue streams come from the US, Europe, South Korea, and Latin America. Operating primarily remotely, Movavi’s team brings together talented individuals from diverse locations, from Thailand to Cyprus to Spain.
PPC is a key driver of our business. Our in-house team manages all campaigns, including search ads on Google, Bing, Naver, Yandex Direct, as well as media ads and paid social. We are currently changing our PPC campaign management to implement a data-driven approach, experiment widely, and test new tools. At the same time, we operate within the strict framework of profitable unit economics.
To strengthen our team, we are looking for a professional with extensive experience in promoting user products in different markets and via advertising systems; an expert who uses up-to-date campaign management approaches, makes data-driven decisions, and is able to generate and scale hypotheses. Strong analytical skills and experience working with different advertising systems and audiences from multiple countries are required.
The main KPI is to increase traffic and profit. To do this, we must build a system for scaling profitable campaigns for dozens of products and dozens of countries (without budget restrictions).
Our direct employees are based in Cyprus and Kazakhstan. For employees from other countries, we enter into a Service Agreement.
What you'll get to do:
– Create advertising campaigns in Google Ads, Bing, Naver, and other advertising systems. Manage campaigns to ensure the growth of key indicators
– Audit advertising campaigns and approaches, look for growth points, form plans, assist with their implementation, and present results
– Plan and conduct experiments in paid promotion to increase traffic and profit. Analyze the results
– Develop analytical tools and approaches to scale traffic acquisition, growth of target indicators, and team efficiency
– Choose an approach and scale effective traffic acquisition in various channels: paid search, display, programmatic, paid social, etc.
Required skills:
– Proven experience as a PPC Lead in an international company
– Experience in managing campaigns focused on profit growth or similar metrics (not just traffic)
– Extensive experience in using automation in campaign management, from ad optimizers to data analytics
– Expert knowledge of global and major local contextual advertising systems, plus a clear understanding of new tools and their development directions
– Strong analytical skills to interpret data and make informed decisions to optimize campaigns
– Ability to create strategies for the development of advertising tools and/or campaigns through hypothesis testing and scaling of successful practices
– Being result-oriented with a passion for exceeding set goals
What we offer:
– Opportunity to work with global advertising campaigns and the most advanced promotion tools
– Direct access to the expertise of growth teams of the world's largest advertising systems
– Process transparency and trust – the ability to see the impact of your actions on the company's business
– A proactive team and a supportive work environment that fosters creativity and innovation
– Ability to work from any country. The contract is suitable for a digital nomad visa
Required work experience: 6+ years
PPC is a key driver of our business. Our in-house team manages all campaigns, including search ads on Google, Bing, Naver, Yandex Direct, as well as media ads and paid social. We are currently changing our PPC campaign management to implement a data-driven approach, experiment widely, and test new tools. At the same time, we operate within the strict framework of profitable unit economics.
To strengthen our team, we are looking for a professional with extensive experience in promoting user products in different markets and via advertising systems; an expert who uses up-to-date campaign management approaches, makes data-driven decisions, and is able to generate and scale hypotheses. Strong analytical skills and experience working with different advertising systems and audiences from multiple countries are required.
The main KPI is to increase traffic and profit. To do this, we must build a system for scaling profitable campaigns for dozens of products and dozens of countries (without budget restrictions).
Our direct employees are based in Cyprus and Kazakhstan. For employees from other countries, we enter into a Service Agreement.
What you'll get to do:
– Create advertising campaigns in Google Ads, Bing, Naver, and other advertising systems. Manage campaigns to ensure the growth of key indicators
– Audit advertising campaigns and approaches, look for growth points, form plans, assist with their implementation, and present results
– Plan and conduct experiments in paid promotion to increase traffic and profit. Analyze the results
– Develop analytical tools and approaches to scale traffic acquisition, growth of target indicators, and team efficiency
– Choose an approach and scale effective traffic acquisition in various channels: paid search, display, programmatic, paid social, etc.
Required skills:
– Proven experience as a PPC Lead in an international company
– Experience in managing campaigns focused on profit growth or similar metrics (not just traffic)
– Extensive experience in using automation in campaign management, from ad optimizers to data analytics
– Expert knowledge of global and major local contextual advertising systems, plus a clear understanding of new tools and their development directions
– Strong analytical skills to interpret data and make informed decisions to optimize campaigns
– Ability to create strategies for the development of advertising tools and/or campaigns through hypothesis testing and scaling of successful practices
– Being result-oriented with a passion for exceeding set goals
What we offer:
– Opportunity to work with global advertising campaigns and the most advanced promotion tools
– Direct access to the expertise of growth teams of the world's largest advertising systems
– Process transparency and trust – the ability to see the impact of your actions on the company's business
– A proactive team and a supportive work environment that fosters creativity and innovation
– Ability to work from any country. The contract is suitable for a digital nomad visa
Required work experience: 6+ years
Remote
SEO Copywriter
We were going to tell you that Movavi is a full-cycle software development company, that we’ve developed over 20 photo- and video-editing products, and that people in 200 countries use them. We could keep writing stuff like this, but it’s pretty boring, right?
Because the reality is that Movavi is all about creativity and opportunity. Multimedia is the fire that kindles our souls, and we believe everyone has a creative streak.
Our goal is to show the world that creativity is simple. Simplicity is actually our key product value proposition. We write articles and code, create visuals and interfaces, develop products and ourselves. If this resonates with you, you’ll fit right in!
We are looking for an SEO Copywriter – someone who loves writing in English. If you are not afraid of working with large volumes of information and can express the same idea in multiple ways, then we need you. Your experience is secondary. Language proficiency, attention to detail, fluent English, and a thirst for knowledge are what we value most.
As an SEO Copywriter, you’ll be responsible for crafting content about Movavi software for blogs and niche websites in English. As part of the candidate selection process, we will send you a test task to enable us to assess your skills.
Duties:
– Writing articles and reviews about multimedia topics in English
– Optimizing content for SEO using a provided list of keywords
– Refining text generated by neural networks
– Proofreading text written by freelance writers
Required skills:
– Fluent English (C1 level, a language proficiency certificate would be a plus)
– Proficiency in Russian
– Linguistic skills
– Ability to communicate clearly
– Ability to correspond in English (for communication with freelancers)
– Ability to formulate concise prompts and edit AI-generated content
– Strong paraphrasing skills
– Experience with SEO promotion (understanding of keywords and meta tags) would be beneficial
– Familiarity with ChatGPT and/or Jasper for writing outlines and text
What we offer:
– The opportunity to be part of a successful end-to-end software company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top Russian and international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
– The flexibility to work remotely or from our office in Novosibirsk
We are looking for heroes who are ready to become the best in the software world. Does this sound like you? If so, please send us your CV and cover letter in English.
Required work experience: not required
Because the reality is that Movavi is all about creativity and opportunity. Multimedia is the fire that kindles our souls, and we believe everyone has a creative streak.
Our goal is to show the world that creativity is simple. Simplicity is actually our key product value proposition. We write articles and code, create visuals and interfaces, develop products and ourselves. If this resonates with you, you’ll fit right in!
We are looking for an SEO Copywriter – someone who loves writing in English. If you are not afraid of working with large volumes of information and can express the same idea in multiple ways, then we need you. Your experience is secondary. Language proficiency, attention to detail, fluent English, and a thirst for knowledge are what we value most.
As an SEO Copywriter, you’ll be responsible for crafting content about Movavi software for blogs and niche websites in English. As part of the candidate selection process, we will send you a test task to enable us to assess your skills.
Duties:
– Writing articles and reviews about multimedia topics in English
– Optimizing content for SEO using a provided list of keywords
– Refining text generated by neural networks
– Proofreading text written by freelance writers
Required skills:
– Fluent English (C1 level, a language proficiency certificate would be a plus)
– Proficiency in Russian
– Linguistic skills
– Ability to communicate clearly
– Ability to correspond in English (for communication with freelancers)
– Ability to formulate concise prompts and edit AI-generated content
– Strong paraphrasing skills
– Experience with SEO promotion (understanding of keywords and meta tags) would be beneficial
– Familiarity with ChatGPT and/or Jasper for writing outlines and text
What we offer:
– The opportunity to be part of a successful end-to-end software company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top Russian and international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
– The flexibility to work remotely or from our office in Novosibirsk
We are looking for heroes who are ready to become the best in the software world. Does this sound like you? If so, please send us your CV and cover letter in English.
Required work experience: not required
Remote
Design
We cover a broad spectrum of design areas, including product design, web design, web interfaces, and graphic design. You can see the results of our work in our products and on the company's websites. We also craft and maintain brand design across a range of platforms and create illustrations for products and for internal use. Plus, we're a friendly bunch with an incredibly creative atmosphere.
Senior Motion Designer
Movavi develops software for video- and photo-editing, media conversion, screen capture, and much more.
We are looking for a Motion Designer to join our communications design team who can showcase the capabilities of our software in a way that inspires users to try it out and achieve great results.
You can find all the details about the vacancy in the presentation:
https://drive.google.com/file/d/17XZBUdSfPzij5IbZcP1Ki1MUTE95Hluo/view?usp=drivesdk
https://drive.google.com/file/d/1Ut0n2plbCcQqyoy8aVjt3Nqei0LjkwPt/view?usp=drivesdk
What you'll get to do:
– Identify the advantages of our software to create graphics for social media, websites, advertising, and more
– Work in line with our communication strategy and understand the purpose of each creative piece, who will see it, and what user problems or needs it will address
– Collaborate with product designers, editors, and brand managers. Understand their requests and deliver results that everyone is happy with
– Create video ads based on existing scripts or propose your own ideas. Manage projects in such a way that they can be quickly translated into multiple languages, create variations with different CTAs and resizes, and break them down into individual components
– Work with stock content, find videos and photos to demonstrate the strength of features
– Prepare short creatives (ideas) for the website and promotional materials that encourage users to create similar materials with their own content
– Be aware of trends in TikTok, Reels, and other platforms. It is important not only to create beautiful visuals, but also to show short video tutorials on how to do this using our programs. Complex creatives and a bunch of plugins in AE will not work
– Animate stickers, titles, intro and outro videos, and backgrounds for the Movavi Effects Store. Work with an illustrator on the concept of sets. Defend your ideas to the creative director
– Be able to take constructive criticism, not get upset if something doesn't work out right away, be ready to refine the design, bring ideas to life, and sometimes start over from scratch – this can happen, but it’s rare and a learning experience that shouldn't cause frustration
The whole world will see your work: millions of people use our programs every day.
Required skills:
– Proficient with Adobe programs. Knowledge of Cinema 4D and Redshift is a plus
– Basic skills in Figma: experience with components, autolayouts, variables, and clickable prototypes
– Ability to work with large amounts of data. We have many design systems for different tasks. You’ll need to be able to find the right components in the shortest possible time and have ideas for improving design systems
– A sense of rhythm and the ability to quickly create dynamic videos from stock materials, work with fonts, composition, and layout
– Art direction skills, experience with creative and visual ideas in advertising and social media
– Time management skills: the ability to prioritize and estimate the time it will take to complete a task
What we offer:
– Remote work
– Optional medical insurance for employees in Kazakhstan
– A Service Agreement contract for employees residing outside of Kazakhstan
– Salary in dollars, euros, or tenge
– Flexible schedule
– Attentive management
A portfolio is required. Be prepared to talk about your projects: the deadlines, your contributions, and your overall assessment.
If you’ve read this far and realized you’re ready, then we’re looking for you! :)
Required work experience: 3–6 years
We are looking for a Motion Designer to join our communications design team who can showcase the capabilities of our software in a way that inspires users to try it out and achieve great results.
You can find all the details about the vacancy in the presentation:
https://drive.google.com/file/d/17XZBUdSfPzij5IbZcP1Ki1MUTE95Hluo/view?usp=drivesdk
https://drive.google.com/file/d/1Ut0n2plbCcQqyoy8aVjt3Nqei0LjkwPt/view?usp=drivesdk
What you'll get to do:
– Identify the advantages of our software to create graphics for social media, websites, advertising, and more
– Work in line with our communication strategy and understand the purpose of each creative piece, who will see it, and what user problems or needs it will address
– Collaborate with product designers, editors, and brand managers. Understand their requests and deliver results that everyone is happy with
– Create video ads based on existing scripts or propose your own ideas. Manage projects in such a way that they can be quickly translated into multiple languages, create variations with different CTAs and resizes, and break them down into individual components
– Work with stock content, find videos and photos to demonstrate the strength of features
– Prepare short creatives (ideas) for the website and promotional materials that encourage users to create similar materials with their own content
– Be aware of trends in TikTok, Reels, and other platforms. It is important not only to create beautiful visuals, but also to show short video tutorials on how to do this using our programs. Complex creatives and a bunch of plugins in AE will not work
– Animate stickers, titles, intro and outro videos, and backgrounds for the Movavi Effects Store. Work with an illustrator on the concept of sets. Defend your ideas to the creative director
– Be able to take constructive criticism, not get upset if something doesn't work out right away, be ready to refine the design, bring ideas to life, and sometimes start over from scratch – this can happen, but it’s rare and a learning experience that shouldn't cause frustration
The whole world will see your work: millions of people use our programs every day.
Required skills:
– Proficient with Adobe programs. Knowledge of Cinema 4D and Redshift is a plus
– Basic skills in Figma: experience with components, autolayouts, variables, and clickable prototypes
– Ability to work with large amounts of data. We have many design systems for different tasks. You’ll need to be able to find the right components in the shortest possible time and have ideas for improving design systems
– A sense of rhythm and the ability to quickly create dynamic videos from stock materials, work with fonts, composition, and layout
– Art direction skills, experience with creative and visual ideas in advertising and social media
– Time management skills: the ability to prioritize and estimate the time it will take to complete a task
What we offer:
– Remote work
– Optional medical insurance for employees in Kazakhstan
– A Service Agreement contract for employees residing outside of Kazakhstan
– Salary in dollars, euros, or tenge
– Flexible schedule
– Attentive management
A portfolio is required. Be prepared to talk about your projects: the deadlines, your contributions, and your overall assessment.
If you’ve read this far and realized you’re ready, then we’re looking for you! :)
Required work experience: 3–6 years
Remote
Product management
We shape the vision and strategy for our products and ensure their successful implementation.
Product Owner
Movavi is a global software company, specializing in the development of user-friendly photo- and video-editing software. Our portfolio boasts over 20 products, from desktop programs to mobile apps and browser-based solutions, reaching users in over 200 countries worldwide. Our main revenue streams come from the US, Europe, South Korea, and Latin America.
We are seeking an experienced specialist with a proven track record of experimental works.
What you'll get to do:
– Undertake market research
– Craft a long-term product strategy
– Analyze the competition
– Put your ideas to the test with A/B experiments and user research
– Manage the product roadmap, prioritizing features and releases based on user feedback, market trends, and business objectives
– Monitor the product roadmap to ensure high-quality features and improvements are delivered on time
– Define key product metrics, and track and analyze them to drive continuous product improvement
– Create, implement, and refine effective processes to achieve business and product goals
– Collaborate with the team to demonstrate product progress and results to stakeholders and users
– Keep track of budgets and monitor sales funnels
– Build strong relationships and collaborate effectively with cross-functional teams across the company
Required skills:
– 3+ years of experience as a Product Owner or Product Manager
– Expertise in conducting qualitative and quantitative user research, including user interviews
– Proven experience working closely with different R&D teams
– Excellent communication skills
– A passion for learning and a keen eye for detail
– Ability to prioritize tasks effectively
– Experience in leading complex projects and coordinating multiple teams
– Ability to make informed decisions based on data analysis using your knowledge of data analysis tools and techniques
– Ability to inspire and motivate the team to achieve results
Bonus points if:
– You’ve worked with multimedia products and artificial intelligence tools
– You're fluent in English (B2 level or higher)
Required work experience: 3–6 years
We are seeking an experienced specialist with a proven track record of experimental works.
What you'll get to do:
– Undertake market research
– Craft a long-term product strategy
– Analyze the competition
– Put your ideas to the test with A/B experiments and user research
– Manage the product roadmap, prioritizing features and releases based on user feedback, market trends, and business objectives
– Monitor the product roadmap to ensure high-quality features and improvements are delivered on time
– Define key product metrics, and track and analyze them to drive continuous product improvement
– Create, implement, and refine effective processes to achieve business and product goals
– Collaborate with the team to demonstrate product progress and results to stakeholders and users
– Keep track of budgets and monitor sales funnels
– Build strong relationships and collaborate effectively with cross-functional teams across the company
Required skills:
– 3+ years of experience as a Product Owner or Product Manager
– Expertise in conducting qualitative and quantitative user research, including user interviews
– Proven experience working closely with different R&D teams
– Excellent communication skills
– A passion for learning and a keen eye for detail
– Ability to prioritize tasks effectively
– Experience in leading complex projects and coordinating multiple teams
– Ability to make informed decisions based on data analysis using your knowledge of data analysis tools and techniques
– Ability to inspire and motivate the team to achieve results
Bonus points if:
– You’ve worked with multimedia products and artificial intelligence tools
– You're fluent in English (B2 level or higher)
Required work experience: 3–6 years
Remote
Chief Product Officer
Movavi, a global company with a nearly 20-year legacy, is seeking a Chief Product Officer to join our dynamic team. We’re passionate about creating user-friendly apps and software for video, photo, and PDF editing, and we’re currently ranked among the top 10 global players in the video-editing market. Our portfolio boasts over 20 products, including desktop programs, mobile apps, and browser-based solutions, with our main revenue streams coming from the US, Europe, South Korea, and Latin America.
What you'll get to do:
– Lead the development of cool apps that captivate users worldwide
– Spearhead the drive for market leadership in the vast multimedia tech space
– Participate in the evolution of our company and products
– Lead a team of more than 10 product managers and product designers
Beyond proven product management expertise, we’re looking for the following experience and qualities in our next CPO:
– CPO experience in established consumer software companies
– A proven track record of leading multiple product teams
– Ability to balance strategic vision and hands-on execution
– Experience in establishing effective product processes and evaluating their effectiveness
– Professional maturity: you bring responsibility, a results-oriented mindset, a systematic approach, high standards for yourself and your team, and a proactive initiative
– Passion for data-driven decision-making
Required work experience: over 6 years
What you'll get to do:
– Lead the development of cool apps that captivate users worldwide
– Spearhead the drive for market leadership in the vast multimedia tech space
– Participate in the evolution of our company and products
– Lead a team of more than 10 product managers and product designers
Beyond proven product management expertise, we’re looking for the following experience and qualities in our next CPO:
– CPO experience in established consumer software companies
– A proven track record of leading multiple product teams
– Ability to balance strategic vision and hands-on execution
– Experience in establishing effective product processes and evaluating their effectiveness
– Professional maturity: you bring responsibility, a results-oriented mindset, a systematic approach, high standards for yourself and your team, and a proactive initiative
– Passion for data-driven decision-making
Required work experience: over 6 years
Remote
Product Marketing Manager
Movavi is a global software company, specializing in the development of user-friendly photo- and video-editing software. Our portfolio boasts over 20 products, from desktop programs to mobile apps and browser-based solutions, reaching users in over 200 countries worldwide. Our main revenue streams come from the US, Europe, South Korea, and Latin America.
We seek an experienced specialist with a proven track record of experiments and case studies in conversion rate optimization.
This is a crucial role at the intersection of product marketing, analytics, and UX/UI. The primary goal is to significantly improve landing page conversion rates by implementing a system for generating multiple hypotheses and conducting continuous experiments.
The scope of work encompasses tens of thousands of landing pages for various traffic types (PPC, SEO, SMM, email campaigns, etc.) across diverse themes – from product pages to tutorials, 8 language locales, multiple templates, and a flexible CMS.
What you'll get to do:
– Lead website development, analyze and improve user journey
– Conduct website analytics: track landing page business metrics and perform business analysis of the data collected
– Test hypotheses: establish a streamlined system for generating and testing hypotheses through A/B tests, systematically and consistently improving conversions by optimizing content, page structure, and website UX/UI
– Work on SEO traffic monetization: brainstorm new ideas, model experiments, and analyze results
– Drive proactive project work with lead generation channels (primarily SEO and PPC)
Required skills:
– Experience with web analytics, strong analytical skills, and knowledge of Google Analytics and other systems
– Proven experience and concrete case studies in landing page conversion rate optimization and traffic monetization
– Experience in creating and developing an A/B testing system
– Project management experience in website development
What we offer:
– The opportunity to be part of a successful end-to-end software development company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
– The flexibility to work remotely or from our office
Required work experience: 3–6 years
We seek an experienced specialist with a proven track record of experiments and case studies in conversion rate optimization.
This is a crucial role at the intersection of product marketing, analytics, and UX/UI. The primary goal is to significantly improve landing page conversion rates by implementing a system for generating multiple hypotheses and conducting continuous experiments.
The scope of work encompasses tens of thousands of landing pages for various traffic types (PPC, SEO, SMM, email campaigns, etc.) across diverse themes – from product pages to tutorials, 8 language locales, multiple templates, and a flexible CMS.
What you'll get to do:
– Lead website development, analyze and improve user journey
– Conduct website analytics: track landing page business metrics and perform business analysis of the data collected
– Test hypotheses: establish a streamlined system for generating and testing hypotheses through A/B tests, systematically and consistently improving conversions by optimizing content, page structure, and website UX/UI
– Work on SEO traffic monetization: brainstorm new ideas, model experiments, and analyze results
– Drive proactive project work with lead generation channels (primarily SEO and PPC)
Required skills:
– Experience with web analytics, strong analytical skills, and knowledge of Google Analytics and other systems
– Proven experience and concrete case studies in landing page conversion rate optimization and traffic monetization
– Experience in creating and developing an A/B testing system
– Project management experience in website development
What we offer:
– The opportunity to be part of a successful end-to-end software development company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
– The flexibility to work remotely or from our office
Required work experience: 3–6 years
Remote
Product Marketing Manager (Mobile App)
We’re looking for a specialist with extensive experience in promoting mobile apps across different countries. We need someone with a history of running multiple experiments and case studies that showcase their work in mobile app monetization.
Your main goal will be to launch and scale the global promotion and sales of a new mobile video- and photo-editing application.
What you'll get to do:
– Promote the mobile application across all channels, attract new audiences across multiple regions, and analyze the effectiveness of the promotion
– Work with internal app analytics to test hypotheses and improve the mobile application
– Work with mobile application monetization: find new ideas, plan experiments, and analyze the results
Required skills:
– Proven experience in promoting and monetizing mobile applications in different countries
– Ability to work with various traffic acquisition channels
– Experience in creating and developing an A/B testing system
– Analytical thinking and the ability to analyze data for decision-making
– Product management experience
What we offer:
– The opportunity to be part of a successful end-to-end software development company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
– The flexibility to work remotely or from our office
Required work experience: 3–6 years
Your main goal will be to launch and scale the global promotion and sales of a new mobile video- and photo-editing application.
What you'll get to do:
– Promote the mobile application across all channels, attract new audiences across multiple regions, and analyze the effectiveness of the promotion
– Work with internal app analytics to test hypotheses and improve the mobile application
– Work with mobile application monetization: find new ideas, plan experiments, and analyze the results
Required skills:
– Proven experience in promoting and monetizing mobile applications in different countries
– Ability to work with various traffic acquisition channels
– Experience in creating and developing an A/B testing system
– Analytical thinking and the ability to analyze data for decision-making
– Product management experience
What we offer:
– The opportunity to be part of a successful end-to-end software development company: we handle everything, from concept to distribution
– Involvement in the thriving multimedia market
– Participating in the development of 20 applications and programs translated into 18 languages
– Recognition from users worldwide. BBC journalists, US photographers, Brazilian videographers, Russian bloggers, our team, and friends use our applications
– Collaboration with a friendly team of experienced professionals
– Knowledge exchange at top international conferences
– A competitive salary and attractive benefits: flexible scheduling, optional medical insurance, employee meal benefits (for office employees), compensation for sports and foreign language learning, and free education for children at the Movavi IT school
– Opportunities to relax at parties, corporate events, and team-building activities
– The flexibility to work remotely or from our office
Required work experience: 3–6 years
Remote
Analytics
We work with statistics and analytics, processing and systematizing large volumes of data. Anything related to website analytics and financial analysis is our domain. We also test hypotheses, analyze user needs, and create and update reports. If you're familiar with Google Analytics, Google Optimize, Hotjar, OLAP, BigQuery, or A/B testing, come join us!
Senior Data Engineer
We’re looking for a Data Engineer to join our team and help us build a cutting-edge performance marketing platform.
Our goal is to take paid channel analytics to the next level by working with massive datasets, automating routine analytical tasks, developing predictive models, analyzing how optimizers react to changes, and generating and testing numerous hypotheses.
What you’ll get to do:
– Build a performance marketing platform to manage bids and analyze paid acquisition channels
– Migrate ETL processes to a modern data stack (dbt, Airbyte)
– Work on data quality projects
– Implement testing in analytical projects
– Introduce code review processes
Required skills:
– 3+ years of experience as a Data Engineer
– Rock-solid Python and SQL skills, with a deep understanding of CI/CD
– Expertise in building complex data warehouses and migrations
– Proficiency in analytical databases and query optimization
– Experience in building OLAP systems
– A technical degree
Required work experience: 3–6 years
Our goal is to take paid channel analytics to the next level by working with massive datasets, automating routine analytical tasks, developing predictive models, analyzing how optimizers react to changes, and generating and testing numerous hypotheses.
What you’ll get to do:
– Build a performance marketing platform to manage bids and analyze paid acquisition channels
– Migrate ETL processes to a modern data stack (dbt, Airbyte)
– Work on data quality projects
– Implement testing in analytical projects
– Introduce code review processes
Required skills:
– 3+ years of experience as a Data Engineer
– Rock-solid Python and SQL skills, with a deep understanding of CI/CD
– Expertise in building complex data warehouses and migrations
– Proficiency in analytical databases and query optimization
– Experience in building OLAP systems
– A technical degree
Required work experience: 3–6 years
Remote
Technical support
Our technical support team assists users with any issues they encounter, whether it's troubleshooting, lost data, or questions about purchasing or functionality. Requests come in via email, online chat, or phone calls.
Customer Service Agent
This position is responsible for responding to customer queries promptly and accurately via email, chat, or phone. The primary focus is on identifying customer needs, providing solutions, resolving disputes, analyzing and reporting product malfunctions, and maintaining a high level of customer loyalty.
Key responsibilities:
– Responding to customer queries in a timely and accurate manner via email, chat, or phone, adhering to company internal policies
– Identifying customer needs, providing support, information, and effective solutions to resolve customer issues and concerns
– Identifying customer issues and choosing the most appropriate way to resolve them: via email, chat, or in remote sessions
– Utilizing the company’s CRM system and updating it as necessary
– Resolving 33 or more tickets and updating 45 or more tickets per shift
– Analyzing and reporting product malfunctions
– Obtaining and sharing customer feedback and feature requests with colleagues and other departments to help improve products and services
– Following up with customers to ensure resolution of technical issues
– Following internal policies and procedures
– Maintaining high standards of service for Movavi clients
– Maintaining customer satisfaction scores of more than 70%
– Achieving a quality index score of 85% or higher per month
– Escalating complaints and any other urgent issues to Team Leads, a QA manager, or the Head of Customer Service
– Being punctual for shifts and available online during working hours
– Staying updated on everyday activities, projects, procedures, and policies through Google calendar, mailbox, information on Confluence, Slack channels, and online meetings
General responsibilities:
– Attending and participating in staff meetings, Quality Assurance meetings, and other important company events
– Projecting a positive and supportive tone in all oral, written, and non-verbal communication
– Completing other tasks as directed, which may include participation or taking the lead in ad-hoc projects
– Adhering to company policies and procedures
Required hard skills and knowledge:
– Bachelor’s degree or relevant work experience in a related field
– Computer literate and proficient in the use of contemporary software
– Understanding of how CRM systems work
– Fluent in English. Proficiency in another foreign language (German, French, Italian, Chinese, or others)
Required soft skills and knowledge:
– Excellent communication and problem-solving skills
– Customer-oriented approach and passion for customer service
– Multi-tasking abilities
– Patience when handling tough cases
– Excellent interpersonal skills and positive attitude towards customers, colleagues, and the company
Novosibirsk time schedule: from 8:00 to 16:30, including a 30-minute break.
Required work experience: 1–3 years
Key responsibilities:
– Responding to customer queries in a timely and accurate manner via email, chat, or phone, adhering to company internal policies
– Identifying customer needs, providing support, information, and effective solutions to resolve customer issues and concerns
– Identifying customer issues and choosing the most appropriate way to resolve them: via email, chat, or in remote sessions
– Utilizing the company’s CRM system and updating it as necessary
– Resolving 33 or more tickets and updating 45 or more tickets per shift
– Analyzing and reporting product malfunctions
– Obtaining and sharing customer feedback and feature requests with colleagues and other departments to help improve products and services
– Following up with customers to ensure resolution of technical issues
– Following internal policies and procedures
– Maintaining high standards of service for Movavi clients
– Maintaining customer satisfaction scores of more than 70%
– Achieving a quality index score of 85% or higher per month
– Escalating complaints and any other urgent issues to Team Leads, a QA manager, or the Head of Customer Service
– Being punctual for shifts and available online during working hours
– Staying updated on everyday activities, projects, procedures, and policies through Google calendar, mailbox, information on Confluence, Slack channels, and online meetings
General responsibilities:
– Attending and participating in staff meetings, Quality Assurance meetings, and other important company events
– Projecting a positive and supportive tone in all oral, written, and non-verbal communication
– Completing other tasks as directed, which may include participation or taking the lead in ad-hoc projects
– Adhering to company policies and procedures
Required hard skills and knowledge:
– Bachelor’s degree or relevant work experience in a related field
– Computer literate and proficient in the use of contemporary software
– Understanding of how CRM systems work
– Fluent in English. Proficiency in another foreign language (German, French, Italian, Chinese, or others)
Required soft skills and knowledge:
– Excellent communication and problem-solving skills
– Customer-oriented approach and passion for customer service
– Multi-tasking abilities
– Patience when handling tough cases
– Excellent interpersonal skills and positive attitude towards customers, colleagues, and the company
Novosibirsk time schedule: from 8:00 to 16:30, including a 30-minute break.
Required work experience: 1–3 years
Remote
Thank you for your application!
You can expect to hear from us within three business days.
But if you don't, here's what you can do:
- Check your spam folder. Our response may end up there.
- Reach out to us at job@movavi.com to request status of your application.
Departments with no open positions
While our teams are currently fully staffed, opportunities may arise at any time. Feel free to send in your resume!
Contact information
Copyright © 2024,
Movavi Software Limited.
All rights reserved.
Movavi Software Limited.
All rights reserved.
Copyright © 2024,
Movavi Software Limited.
All rights reserved.
Movavi Software Limited.
All rights reserved.