Support Team Leader

Required work experience: 3+ years

Employment: full-time

Location: remote

Apply Now

We’re looking for a Technical Support Team Lead at Movavi

You’ll work on real tasks and have a direct impact on how our support service operates.
If you’re comfortable with a data-driven approach and enjoy taking the initiative, we’d love to meet you.

Why we love Movavi

And why you’ll love it too

We may work in different countries, but we’re all focused on the same thing – creating easy-to-use software that brings joy to millions of people worldwide. Take a look at who we are and what matters most to us.

Learn More About Us

What you'll get to do:

  • Manage shifts and workload distribution
  • Lead and develop your team (performance, motivation, growth)
  • Work with support metrics to improve processes
  • Hire and onboard new team members
  • Participate in projects
  • Collaborate on cross-team initiatives with other departments

Required skills:

  • Experience with helpdesk systems
  • Understanding of customer support metrics
  • Experience in management based on data and metrics
  • Basic data analysis (Excel / Google Sheets)
  • People management (task setting, workload distribution, performance tracking)
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What we offer:

  • Confirmed employment from day one
  • Remote work from anywhere in the world or at our office
  • Flexible work schedule
  • Corporate events and team-building activities
  • A personalized approach to professional growth and development within the company
  • A team of professionals ready to mentor and share their knowledge and experience

We’re here to answer your questions

Telegram: cvfordasha

 

Dasha Mishina, Recruiter

8 AM – 5 PM (GMT)

Mon – Fri

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